Optimiz Customer Portal Help 

Track Shipments

Tracking Help

View shipment location and information.

Submit Requests

Requests Help

Request new shipments or modify existing shipments.

Review Documents

Documents Help

Print and upload shipping documents.

Manage SAFs

Authorization Help

Take action on service authorization forms.

Looking for Help?

To find help for basic Optimiz Customer Portal tasks, click a tile title above, use the navigation menu at the top of the page, or use the search bar.

Need More Help?

If you can't find the answers you're looking for in the online help documents, contact your ProTrans Account Manager or Supply Chain Manager.

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