ETA Exception

Overview

The ETA Exception icon alerts you when the transit time specified in the Segments area between origin and destination is more aggressive than the ETA calculation.

Optimiz uses DOT and ProTrans regulations when calculating the ETA. For more information about ETA calculations, ETA Overview.

The ETA Exception Icon.

 

Process

To Clear an ETA Exception:

  1. Contact the carrier and customer about increasing the transit time.
  2. Edit the selected load and increase the transit time. See the Edit a Segment section in the Add and Edit Segments topic for further instructions.
  3. Save and tender the load.

Result

The ETA exception icon no longer displays next to the load when the transit time specified in the Segments area is greater than or equal to the Optimiz calculated ETA.