Track a Load Using MacroPoint

Overview

MacroPoint is a third-party service that allows for tracking a truck via the GPS location of its driver's phone or directly from the carrier's own transportation management system. Telling Optimiz to track a load using MacroPoint allows In Transit check calls to be updated automatically, providing real-time tracking of a load's location.

MacroPoint tracking incurs additional costs to ProTrans. Make sure a load requires MacroPoint tracking before using the service. See your supervisor for details on when MacroPoint tracking is required.

Prerequisites

  • Users must have an active MacroPoint account, and their MacroPoint account password must be added to their Optimiz user record. See Add a User's MacroPoint Password for details.
  • Submit a HelpDesk ticket to establish a connection with the carrier by SCAC code and Display ID prior to adding a new carrier.
  • Users must have access to either the driver's cell number or the carrier's truck number. One of these pieces of information is required to create the tracking order in Macropoint.
  • Before MacroPoint can be added, the load must be saved. MacroPoint cannot be added to a load during load creation.

Process

To Track a Load Using MacroPoint:

  1. Submit a HelpDesk ticket to establish a connection with the carrier by SCAC code and Supply Display ID.
  2. Access the Load Details for the load to be tracked using MacroPoint. See View Load Details for details.
  3. Click Carrier Details.
  4. Enter the Driver Cell Number for the driver of the load if available.
  5. Enter the carrier's Trailer Number for the load if available.
  6. Select whether to track by Driver Cell or Truck Number. At least one number must be available. If only one number is entered, that option will be selected automatically.
  7. Click Track by MacroPoint.

Result

A MacroPoint Tracking ID is added to the load as a Reference Type, and extra Intransit check calls will be completed for the load automatically.