Audit a Shipment

Overview

When Should I Audit a Shipment?

Auditing a shipment can be useful when you are trying to diagnose why Optimiz did something you didn't expect. For example, if Optimiz tendered the load immediately instead of waiting for the day before pickup, you could use shipment audit to see what the pickup and delivery dates and times were and, if they were changed, see information about the person who made the change along with the original information and changed data.

Prerequisites

Before you can audit a shipment, you must know the Shipment ID. The best way to find the Shipment ID is to search for the shipment in either Shipment Management or Shipment History. Then, copy the Shipment ID to the clipboard and paste it in the Shipment ID field as described in step 3 of the process outlined later in this topic.

Process

To Audit a Shipment

  1. Place your cursor over Shipments in the menu bar.
  2. Click Shipment Audit.

The Shipment Audit page opens.

  1. Type the Shipment ID in the Shipment ID field.
  2. Click Search.

The data grid populates.

Other Aspects of the Shipment to Audit

Shipment Audit provides additional aspects of the shipment you may audit after performing steps 1-4 in this process:

  • Handling Unit Details: NMFC Class, Density Class, Freight Value, Stack Quantity, Type, Length, Width, Height, Quantity, Weight, Modified By, Modified Date.
  • Reference Details: Reference Type, Reference Type Value, Action, Modified By, Modified Date.
  • Shipment Rate Audit - Charge Rate Details: Seq#, Service, Rate From, Rate To, Location, Miles, Rate Qty, Rate Qty Type, Rate, Discount, Net Charge, Rate Class, Currency, Billing Comment, Tracking Priority, Contract ID, GL Code, Modified By, Modified Date, Action.
  • Shipment Rate Audit - Cost Rate Details: Load ID, Seq#, Service, Rate From, Rate To, Carrier/Vendor, Daily Rate, Miles, Paid, Rate Qty, Rate Qty Type, Rate, Discount, Net Charge, Rate Class, Currency, Invoice, Cost Comment, Tracking Priority, Modified By, Modified Date, Action.
  • Load Details: Load ID, Action, Location, Modified By, Modified Date.

To display these additional data, click the button next to the heading.

Interpret the Audit Tables

Shipment Audit tracks every change that occurs to audited data fields and displays them in the order a change occurred. To make it easier to determine what changed, use these guidelines:

  • Cell backgrounds are highlighted green for added or changed data.
  • Cell backgrounds are highlighted red for deleted data.