Tendering Process Overview

A Tender is a contract between ProTrans and a carrier, and defines the services a carrier needs to perform before receiving payment. It contains details such as the equipment, origin, destination, pickup and delivery date and time, and handling units.

Loads in Ready to Tender status will automatically tender to the carrier at the Next Expected Action Date.

If the carrier indicates they are ready to accept the tender before the next expected action date, manually tender the load. See Tender a Load Manually.

When a load is tendered to a carrier, the carrier receives an e-mail or EDI Explained 204 (electronic data interchange) notification and should accept or reject the tender within a time limit determined by the carrier’s contract – usually two hours. If the primary carrier does not accept the tender within the time limit, the load is automatically tendered to the second carrier, if one is specified. If no secondary carrier is specified, the load generates a Tender Exception. For more information about Tender Exceptions, see Tender Exception