Reject a Tender

Overview

When a load is tendered from ProTrans, a notification is sent to the carrier through email or EDI (Electronic Data Interchange). Carriers can view and accept or reject tenders through the Carrier Portal.

Process

To Accept a Single Tender:

  1. Click the Accept My Tenders tab on the Carrier Portal home page.
  2. Click Refresh Grid to update the table to include all open tenders.
  3. Select a load by clicking anywhere on the row.
  4. Click the View Load Details button to view the details of the Load.

  1. Review the information displayed in the pop-up window.
  2. Click the X to close the pop-up window.

  1. Click Select All to select multiple tenders, if needed.
  2. Click Reject to reject selected tender or tenders.

Result

The tender is now rejected.